Privacy Policy

Privacy Policy
Effective Date: 12 January 2024
Last Updated: 12 January 2024

Blueprint CRM Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Canada.

We may collect the following types of personal information:

• Personal Identification Information (e.g., name, email address, phone number, mailing address)
• Account Information (e.g., login credentials, preferences)
• Technical and Usage Data (e.g., IP address, browser type, device information, cookies)
• Communication Data (e.g., customer service inquiries, feedback)

We collect and use your personal information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To communicate with you regarding updates, promotions, or support
• To ensure security, prevent fraud, and comply with legal obligations
• To analyze usage patterns and improve user experience

By using our website or providing us with your personal information, you consent to our collection, use, and disclosure practices as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

We do not sell or rent personal information. However, we may share your information with:

• Service Providers & Partners: Third-party vendors who assist in business operations (e.g., payment processing, analytics, hosting services)
• Legal Compliance & Protection: Government authorities when required by law, court orders, or legal proceedings
• Business Transfers: In case of a merger, acquisition, or asset sale

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Under PIPEDA, you have the following rights regarding your personal information:

• Access & Correction: Request access to or correction of your personal data
• Withdrawal of Consent: Withdraw consent for data processing (subject to legal limitations)
• Complaint Filing: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and deliver targeted advertisements. You can modify cookie preferences through your browser settings.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such external websites.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.